Working With You
Delivering IT and digital projects is complex, so I can help. I have extensive hybrid IT, digital and Big Data experience across several blue-chip organisations and smaller disruptive companies. I’ve been an IT Director with sales targets and a Digital Director with ownership of the IT function.
I bridge the gap between the commercial and IT worlds, and work with internal IT and business teams and vendors to get stuff done.
The main services that I bring to any table include:
Deep knowledge of IT development basics from my hands-on engineering/coding background
Project/programme management, including agile methodologies
Digital product delivery including owning online revenue
Exploiting “Big Data” as an asset for better decision making, and use of ETL/BI/Data Warehousing/visualisation tools
Pragmatic CRM and loyalty – delivering mutual value through repeat relationships
Practical experience of a wide range of hospitality systems including five PMSes and several IBEs – Internet Booking Engines, and several channel managers.
PCI and data security/privacy, including being a DPO
Market research and consumer insight